1. Information we collect
We collect the following types of personal information when you use our Service:
- Account information: When you register for an account with us, we collect your name, email address, company name, and other contact information.
- Billing information: When you sign up for a paid subscription plan, we collect your billing information, such as your credit card number or bank account information.
- Usage information: We collect information about how you use our Service, including the pages you visit, the features you use, and your actions.
- Device information: We collect information about the devices you use to access our Service, including the device type, operating system, browser type, and IP address.
- Location information: We may collect information about your location if you use our mobile apps.
- Communication information: We collect any information you provide when you communicate with us, including emails, support tickets, and other messages.
2. How we use your information
We use your personal information for the following purposes:
- To provide and improve our Service.
- To process payments for our paid subscription plans.
- To communicate with you about our Service, including updates, promotions, and support.
- To personalize your experience with our Service.
- To detect and prevent fraud, security breaches, and other illegal activities.
- To comply with legal obligations and regulations.
3. How we share your information
- Service providers: We may share your personal information with third-party service providers that perform services for us, such as payment processing, data storage, and customer support.
- Legal obligations: We may disclose your personal information if required by law or in response to a valid court order, subpoena, or government request.
- Merger or acquisition: We may disclose your personal information if we are involved in a merger, acquisition, or sale of all or a portion of our assets.
4. How we protect your information
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
5. Your rights and choices
Under the GDPR law, you have certain rights regarding your personal information. You may have the right to:
- Access your personal information: You may request access to the personal information that we hold.
- Correct your personal information: You may request that we correct any inaccurate or incomplete personal information that we hold.
- Delete your personal information: You may request that we delete your personal information in certain circumstances.
- Object to processing: You may object to our processing of your personal information in certain circumstances.
- Restrict processing: You may request that we restrict our processing of your personal information in certain circumstances.
- Data portability: You may request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw consent: If we are processing your personal information based on your consent, you may withdraw your consent at any time.
6. Cookies and similar technologies
7. Children's Privacy
9. Contact us
Genio Group, Inc.
Attn: Privacy Officer
1470 Civic Court, Ste 309,
Concord CA 94520
We take privacy seriously and will do our best to address your concerns promptly and professionally.