Genio, Inc. ("we," "us," "our," or "Genio") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our online B2B SaaS invoicing service, Genio, and our mobile apps for Android and iOS (collectively, the "Service").
You agree to this Privacy Policy and our Terms of Service by using our Service.
1. Information we collect
We collect the following types of personal information when you use our Service:
- Account information: When you register for an account with us, we collect your name, email address, company name, and other contact information.
- Billing information: When you sign up for a paid subscription plan, we collect your billing information, such as your credit card number or bank account information.
- Usage information: We collect information about how you use our Service, including the pages you visit, the features you use, and your actions.
- Device information: We collect information about the devices you use to access our Service, including the device type, operating system, browser type, and IP address.
- Location information: We may collect information about your location if you use our mobile apps.
- Communication information: We collect any information you provide when you communicate with us, including emails, support tickets, and other messages.
2. How we use your information
We use your personal information for the following purposes:
- To provide and improve our Service.
- To process payments for our paid subscription plans.
- To communicate with you about our Service, including updates, promotions, and support.
- To personalize your experience with our Service.
- To detect and prevent fraud, security breaches, and other illegal activities.
- To comply with legal obligations and regulations.
3. How we share your information
We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy or with your consent. We may share your personal information with the following types of third parties:
- Service providers: We may share your personal information with third-party service providers that perform services for us, such as payment processing, data storage, and customer support.
- Legal obligations: We may disclose your personal information if required by law or in response to a valid court order, subpoena, or government request.
- Merger or acquisition: We may disclose your personal information if we are involved in a merger, acquisition, or sale of all or a portion of our assets.
4. How we protect your information
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
5. Your rights and choices
Under the GDPR law, you have certain rights regarding your personal information. You may have the right to:
- Access your personal information: You may request access to the personal information that we hold.
- Correct your personal information: You may request that we correct any inaccurate or incomplete personal information that we hold.
- Delete your personal information: You may request that we delete your personal information in certain circumstances.
- Object to processing: You may object to our processing of your personal information in certain circumstances.
- Restrict processing: You may request that we restrict our processing of your personal information in certain circumstances.
- Data portability: You may request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw consent: If we are processing your personal information based on your consent, you may withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
6. Cookies and similar technologies
We use cookies and similar technologies to collect information about how you use our Service, to personalize your experience, and to analyze trends. For more information about cookies and how we use them, please see our Cookie Policy.
7. Children's Privacy
Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you are a parent or guardian and believe that your child under the age of 16 has provided personal information to us, please contact us using the contact information provided at the end of this Privacy Policy.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website before the change becoming effective. Your continued use of our Service after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.
9. Contact us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Genio Group, Inc.
Attn: Privacy Officer
1470 Civic Court, Ste 309,
Concord CA 94520
[email protected]
We take privacy seriously and will do our best to address your concerns promptly and professionally.
