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Change Name on Chase Account

Change Name on Chase Account refers to the process of updating the account holder’s name associated with a Chase account. This procedure allows individuals to reflect their updated legal name due to a name change, such as marriage, divorce, or court order. Chase, one of the largest banking institutions in the United States, offers various financial services, including checking and savings accounts, credit cards, and lending solutions. Understanding how to change the account holder’s name on a Chase account is essential for maintaining accurate and up-to-date financial records.


When an individual undergoes a name change, it is crucial to update their personal and financial information accordingly. Failing to update the account holder’s name on a Chase account can lead to potential complications, including difficulties in accessing funds, identification discrepancies, and legal complications. Therefore, it is vital to undertake the necessary steps to ensure a seamless transition and maintain the integrity of your financial records.


To change the name on a Chase account, individuals must follow a specific procedure. Although this process may vary slightly depending on the type of account and the nature of the name change, the general steps involved are as follows:

  1. Gather documentation: Start by collecting the necessary documents to support the name change, such as a marriage certificate, divorce decree, or court order. Ensure that these documents are original or certified copies to meet Chase’s requirements.
  2. Contact Chase: Reach out to Chase’s customer service via their dedicated helpline or visit a local branch in person. Express your intention to change your name on the account and inquire about the specific documents they require.
  3. Provide documentation: Once you have confirmed the necessary documents, submit them to Chase. This typically involves presenting the original or certified copies of the supporting legal documents to a representative at the branch or by uploading digital copies through their online banking platform.
  4. Complete the required forms: Chase may require you to fill out certain forms to initiate the name change process formally. Ensure that all the required fields are accurately completed and any supporting documents are attached as instructed.
  5. Verification process: Chase will review the submitted documents and forms to verify the authenticity of the name change request. This verification process aims to safeguard the account holder’s interests and prevent fraudulent activities.
  6. Confirmation and notification: Once your name change request is approved and processed, Chase will update their records accordingly. You will receive confirmation of the name change through a notification, either via email, mail, or through their online banking system.
  7. Issue updated identification and cards: After the name change is complete, contact Chase to request updated identification and banking cards featuring the new name. This step is essential to avoid any future complications or discrepancies when conducting financial transactions.

It is important to note that while the aforementioned steps outline a general procedure, Chase may have specific requirements and variations based on individual circumstances or account types. Therefore, it is advisable to consult directly with Chase’s customer service representatives or refer to their official website for the most accurate and up-to-date information regarding the name change process.


Updating the account holder’s name on a Chase account is a crucial task in maintaining accurate financial records. By following the defined procedure and providing the required documentation, individuals can ensure that their Chase account reflects their legal name accurately. It is vital to keep all documentation and records regarding the name change process in a secure location for future reference or potential verification purposes.