How to Create an Invoice in Shopify

August 11, 2015
Amanda Highbridge
bookkeeping, accountant, invoicing, freelancer, entrepreneur, laptop, invoice generator

Invoicing is an essential part of running an e-commerce business. It not only helps you keep track of your sales and revenue but also provides your customers with a professional and organized way to pay for their purchases. Shopify, one of the leading e-commerce platforms, offers a convenient and user-friendly solution for creating and managing invoices. In this article, we will explore the importance of invoicing in Shopify and provide you with a step-by-step guide to creating customized invoices that reflect your brand.

Understanding the Importance of Invoicing in Shopify

Invoices play a crucial role in any e-commerce business, including those powered by Shopify. They provide a clear breakdown of the products or services purchased, the total amount due, and any applicable taxes or shipping charges. In addition to serving as a record of the transaction, invoices also help build trust with your customers and improve your professional image. By providing well-designed and accurate invoices, you can enhance the overall shopping experience and encourage repeat business.

Moreover, invoices serve as a legal document that can protect both the buyer and the seller in the event of any disputes or issues related to the purchase. They provide a formal record of the transaction, including payment terms and any applicable terms and conditions.

When it comes to e-commerce, invoices serve multiple purposes:

  • Documentation: Invoices act as legal records of the transaction, providing important details such as the buyer’s and seller’s information, the date of the purchase, and the payment terms. This documentation can be invaluable in case of any legal disputes or audits.
  • Transparency: Invoices ensure transparency by providing a clear breakdown of the costs involved, including product prices, taxes, and shipping fees. This transparency helps customers understand what they are paying for and can prevent any confusion or misunderstandings.
  • Accounting: Invoices help you keep track of your sales and revenue, making it easier to manage your finances and calculate your business’s profitability. By having a detailed record of each transaction, you can accurately analyze your business’s financial performance and make informed decisions.
  • Communication: Invoices serve as a communication tool between you and your customers, providing them with the necessary information to make payments and contact you if needed. It also serves as a professional touchpoint, reinforcing your brand and creating a positive impression.

Shopify, a leading e-commerce platform, offers a range of features that make invoicing hassle-free:

  • Automated Generation: Shopify automatically generates invoices for each transaction, saving you time and effort. This automation ensures that every customer receives a detailed invoice without any manual intervention.
  • Customizable Templates: You can choose from a variety of professionally designed invoice templates or create your own to match your brand’s identity. This customization allows you to create visually appealing invoices that align with your overall branding strategy.
  • Product and Service Detailing: Shopify allows you to add detailed descriptions, quantities, and prices for each product or service sold. This level of detail helps customers understand their purchase and reduces the likelihood of any confusion or dissatisfaction.
  • Tax and Shipping Calculations: The platform automatically calculates taxes and shipping charges based on your store’s settings, ensuring accurate invoicing. This automation eliminates the risk of manual errors and ensures that customers are charged the correct amount.
  • Payment Integration: Shopify integrates seamlessly with various payment gateways, making it easy for customers to make payments directly from the invoice. This integration simplifies the payment process for customers, increasing the likelihood of timely payments and reducing any barriers to completing the transaction.

Setting Up Your Shopify Account for Invoicing

Before you start creating and sending invoices in Shopify, there are a few preliminary steps you need to complete:

Setting up your Shopify account for invoicing is an essential process that ensures smooth financial transactions and efficient record-keeping. By following the steps below, you can configure your Shopify store to enable the invoicing feature and streamline your business operations.

Choosing the Right Shopify Plan

Shopify offers different plans depending on the size and needs of your business. To access the invoicing feature, you must select a plan that includes the option to create and manage invoices. The plans available are Basic Shopify, Shopify, and Advanced Shopify. Each plan comes with its own set of features and pricing, allowing you to choose the one that aligns best with your business requirements.

Basic Shopify is suitable for small businesses and startups that are just getting started. It provides essential features to set up an online store, including the ability to create and manage invoices. Shopify, on the other hand, offers additional features such as gift cards and professional reports, making it a great choice for growing businesses. Finally, Advanced Shopify is designed for established businesses with high-volume sales, offering advanced reporting and third-party calculated shipping rates in addition to invoicing capabilities.

When selecting a plan, it’s important to consider factors such as the number of products you plan to sell, your expected sales volume, and the level of customization and support you require. By carefully evaluating these factors, you can choose the most suitable Shopify plan for your business.

Configuring Your Store’s Settings

Once you have chosen your Shopify plan, it’s time to configure your store’s settings to enable invoicing. Follow these steps:

  1. Go to your Shopify admin dashboard.
  2. Click on “Settings” in the bottom left corner.
  3. Select “Billing” from the dropdown menu.
  4. Under the “Invoicing” section, ensure that the “Create and manage invoices” option is enabled.
  5. Save your changes.

Configuring your store’s settings is a crucial step in enabling the invoicing feature. By accessing the “Billing” section in your Shopify admin dashboard, you can customize various aspects related to invoicing, including invoice templates, tax settings, and payment options. It is recommended to review these settings carefully to ensure they align with your business’s branding and financial requirements.

Furthermore, enabling the “Create and manage invoices” option allows you to generate professional-looking invoices directly from your Shopify store. This feature simplifies the invoicing process, saving you time and effort while maintaining consistency in your financial documentation.

Once you have saved your changes, your Shopify account will be configured to support invoicing. You can now proceed to create and send invoices to your customers, enhancing your business’s professionalism and facilitating seamless transactions.

Step-by-Step Guide to Creating an Invoice in Shopify

Now that your Shopify account is set up for invoicing, let’s walk you through the process of creating your first invoice:

Creating an invoice is an essential part of running a successful business. It allows you to document and track your sales, provide a professional image to your customers, and ensure timely payment. With Shopify, you can easily create and customize invoices to suit your brand’s identity and preferences.

Selecting the Right Invoice Template

Shopify provides a variety of invoice templates to choose from. To select the most suitable one for your business:

  1. Go to your Shopify admin dashboard.
  2. Click on “Settings” in the bottom left corner.
  3. Select “Billing” from the dropdown menu.
  4. Under the “Invoice templates” section, choose the template that aligns with your brand’s identity and preferences.
  5. Customize the template further if needed. You can add your logo, change the font, adjust the colors, and more.
  6. Save your changes to apply the selected template to your invoices.

By selecting the right invoice template, you can ensure that your invoices reflect your brand’s professionalism and enhance the overall customer experience.

Adding Products and Services to Your Invoice

After selecting the template, it’s time to add the products and services you want to include in the invoice:

  1. Go to the order detail page of the relevant transaction.
  2. Click on the “Create invoice” button.
  3. Review the order details and select the products or services you want to include in the invoice. You can choose from your existing inventory or add new items.
  4. Enter the quantities, prices, and any applicable discounts. This ensures accurate calculations and provides transparency to your customers.
  5. Add additional line items if needed. You can include any additional charges, such as shipping fees or customization fees, to provide a comprehensive breakdown of the invoice.
  6. Save the changes to finalize the product and service selection for the invoice.

By adding products and services to your invoice, you can clearly communicate what your customers are purchasing and the associated costs. This helps in building trust and reducing any potential misunderstandings.

Setting Up Tax and Shipping Details

Once you have added the products and services, you need to configure the tax and shipping details:

  1. Go to the order detail page of the relevant transaction.
  2. Click on the “Create invoice” button.
  3. Scroll down to the “Tax” section and select the appropriate tax rate or create a new one if needed. This ensures compliance with tax regulations and accurate tax calculations.
  4. Scroll down further to the “Shipping” section and enter the shipping charges based on your store’s policies. You can choose from various shipping options and provide estimated delivery dates.
  5. Save the changes to apply the tax and shipping details to the invoice.

Setting up tax and shipping details is crucial for providing transparency to your customers and avoiding any surprises during the checkout process. It helps in accurately calculating the total amount due and ensures a smooth shipping experience.

Customizing Your Shopify Invoice

Now that you have created your first invoice, it’s time to customize it to reflect your brand’s identity:

When it comes to running a successful online business, branding is key. Your invoice is an important touchpoint with your customers, and customizing it with your branding elements can help reinforce your brand’s identity and create a cohesive customer experience.

Adding Your Branding Elements

Shopify allows you to add your logo and customize the color scheme of your invoices:

By adding your logo to your invoices, you can instantly make them recognizable and establish a sense of trust with your customers. Your logo represents your brand and its values, so make sure it is clear, high-quality, and aligned with your overall brand image.

Additionally, customizing the color scheme of your invoices can help create a visually appealing and cohesive look. Choose colors that align with your brand’s aesthetics and create a harmonious visual experience for your customers.

Here’s how you can add your branding elements to your Shopify invoices:

  1. Go to your Shopify admin dashboard.
  2. Click on “Settings” in the bottom left corner.
  3. Select “Billing” from the dropdown menu.
  4. Under the “Invoice branding” section, upload your logo or select it from your media library.
  5. Adjust the color settings to match your brand’s aesthetics.
  6. Save your changes.

Personalizing Invoice Messages

While invoices serve as a formal document for transactions, adding a personal touch to the accompanying email message can go a long way in building a strong customer relationship:

When customers receive an invoice, they appreciate a personalized touch that shows you value their business. Adding a personalized message to the email can help you connect with your customers on a deeper level and make them feel appreciated.

Here’s how you can personalize the invoice messages in your Shopify store:

  1. Go to your Shopify admin dashboard.
  2. Click on “Settings” in the bottom left corner.
  3. Select “Notifications” from the dropdown menu.
  4. Look for the “Order confirmation” email template.
  5. Click on “Edit” to modify the email content.
  6. Add a personalized message at the top or bottom of the email.
  7. Save your changes.

By personalizing the invoice messages, you can show your customers that you care about their satisfaction and appreciate their support. Use this opportunity to thank them for their purchase, provide any additional information they may need, or even offer a special discount code for their next purchase.

Remember, every interaction with your customers is an opportunity to strengthen your brand and build customer loyalty. Take the time to customize your invoices and personalize your messages to create a memorable and positive experience for your customers.

Sending and Managing Your Shopify Invoices

Now that your invoices are ready, it’s time to send them to your customers and manage the payment process:

How to Send an Invoice via Shopify

Shopify provides multiple options for sending invoices to your customers:

  • Email: You can send the invoice directly to the customer’s email address from within the Shopify admin dashboard.
  • Print: If your customer prefers a physical copy, you can print the invoice and send it via mail or include it with their order.
  • Download: You can download the invoice as a PDF file and send it to the customer via any preferred method.

Tracking Invoice Payments

Shopify keeps track of your invoice payments, making it easy to monitor and manage your revenue:

  1. Go to your Shopify admin dashboard.
  2. Click on “Orders” in the left menu.
  3. Select the “Invoices” tab.
  4. Here, you can view the status of each invoice, including whether it has been paid or is still pending.
  5. Download payment reports or export the data to your preferred accounting software for further analysis.


Creating and managing invoices is an essential part of any e-commerce business, and Shopify offers a user-friendly solution that simplifies the process. By understanding the importance of invoicing, setting up your Shopify account for invoicing, following a step-by-step guide, and customizing your invoices, you can create professional and branded invoices that enhance the shopping experience and improve your business’s image. Don’t forget to utilize the various features provided by Shopify to personalize your invoices and streamline the payment process. With Shopify’s easy-to-use invoicing tools, you can focus on growing your business and delivering exceptional customer experiences.

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