Frequently Asked Questions

What is an invoice number?

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An invoice number is a unique identifier that is assigned to an individual invoice by the seller or vendor. It is typically used to track and manage payments and to reference the transaction in future correspondence with the customer. The invoice number can be alphanumeric and can be generated manually or automatically by Genio application. A well-formatted invoice number can include elements such as a sequential number, date or year, and a unique code that identifies the customer. It is important that invoice numbers are accurately recorded and used consistently to ensure effective financial management and tracking.

What information should an invoice include?

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An invoice should include the following essential information to ensure clarity and compliance:quantity, unit price, the cost per unit of each product or service, line item total (quantity multiplied by unit price), subtotal (the sum of all line item totals before taxes, discounts), discounts (if applicable), taxes, shipping cost. You can also add payment methods, terms and conditions, notes or comments.

Is there any difference between invoice generator and invoice maker?

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There is no significant difference between an invoice generator and an invoice maker. Both terms refer to digital tools or software applications that help users create professional invoices quickly and efficiently. They streamline invoicing by offering pre-designed templates, customizable fields, and additional features such as automatic calculations, currency conversion, and adding logos or branding elements. These tools also provide options to save, print, or send email invoices to clients. You can treat Genio as an invoice generator, invoice platform, invoice application or invoice maker — that does not make much difference while it helps you achieve your business goals and needs.

What is an invoice?

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An invoice is a financial document issued by a seller to a buyer, detailing the goods or services provided, their quantities, and the agreed-upon prices. This document typically includes the names and contact information of the seller and buyer, the invoice number, the date of issue, payment terms, and any applicable taxes or discounts. Invoices serve as a formal request for payment, helping businesses keep track of sales transactions, manage accounts receivable, and maintain accurate financial records. Invoices also provide buyers with a record of their purchases, which can be used for financial reporting, tax filing, and expense tracking. Issued after a sales transaction has taken place, an invoice contains information such as the date and place of the transaction, descriptions and quantities of the goods or services, payment terms and deadlines, and details of the parties involved in the transaction.

What should be done to get my invoices paid faster?

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First of all, make sure that your invoice is well-organized and easy to understand. Include all relevant details such as the invoice number, invoice date, due date, a clear description of goods or services provided, quantities, pricing, taxes, and any discounts. Specify the payment terms and due date clearly on the invoice. Use commonly accepted terms, such as "Net 30" (payment due within 30 days) or "Due upon receipt" (payment due immediately upon receiving the invoice). Providing various payment options like credit cards, bank transfers, ACH, or online payment gateways (e.g., PayPal, Stripe) can make it more convenient for your clients to pay promptly. Issue invoices as soon as the goods or services are delivered to ensure that your clients are aware of their payment obligations. Sounds obvious, but a delay in sending invoices can result in a delay in receiving payments. Use electronic invoicing: Send invoices via email or use an online invoicing platform such as Invoicer to reduce the time spent on mailing paper invoices.

What is the best way to send an invoice to my clients?

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There are several ways you can send an invoice to your clients. Here are a few. The most common way of sending an invoice is through email. You can create a PDF invoice and attach it to the email. This is a quick and cost-effective way to send an invoice. However, creating and sending invoices online via Genio platform is much more convenient as it allows you to issue and send invoices right from the platform or mobile app, track the status of your invoices here. Moreover, it helps you get paid faster and automate the invoicing process.

Are invoices legally binding?

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An invoice alone does not create a legally binding contract. There must be an agreement between the vendor and client outlining the scope of work or product, price, and payment terms. An invoice simply serves as evidence of the agreement and the work or product that was provided. You can add specific terms and conditions or attach an agreement to your invoices on Genio platform in case you need it, or customize your invoices in many more ways.

Why is invoicing important?

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Invoicing is important as it provides a clear record of transactions, outlines payment details, facilitates smooth payment processes, and helps in maintaining accurate financial records.

How should an invoice be delivered?

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Invoices can be sent electronically via email as PDF attachments or shared through online invoicing tools. Alternatively, physical copies can be printed and mailed to the recipient.

What are payment terms?

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Payment terms state the timeframe in which payment is expected. Common terms include "Due upon receipt" or "Net 30," meaning payment must be made within 30 days of the invoice date.

Is it possible to send invoices internationally?

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Yes, you can send invoices internationally. However, ensure you understand and comply with any specific regulations, currency conversions, or tax implications that may apply.